Support

Win the Week

If something isn't working, or you have a question about how the app works, or you want to share feedback, the best way to reach us is by email.

Email: wintheweek.app@gmail.com

We read every message and reply personally. Response times are typically within a day or two.

Common questions

How is my data stored?

Your notes, reflections, weekly questions, and daily Win/Loss outcomes are stored on your device. If you have iCloud sync turned on, your data syncs across your own devices using Apple's end-to-end encryption. We do not have access to your notes. For full details, see the privacy policy.

Can I edit a past day or reflection?

Yes. Past days, past notes, past reflections, and past Win/Loss outcomes are all editable at any time. Tap into the day or week you want to revise.

What does Pro unlock?

Pro unlocks the Pro Insights destination, which includes Patterns, Memory, and the Season Archive. Pro is a one-time purchase with Family Sharing.

I bought Pro on one device. How do I unlock it on another?

Pro is tied to your Apple ID. On another device signed into the same Apple ID, open Settings inside the app and tap "Restore Purchases." Pro will unlock if your Apple ID has the purchase.

Can I export my data?

Yes. The app provides a JSON export feature so you can save a personal backup. The export is created on your device and never sent anywhere automatically.

I want to delete my data.

Deleting the app removes all locally stored data from that device. To remove iCloud-synced copies, you can delete the app's data from iCloud through your device's iCloud settings.

The app isn't working as expected. What should I do?

Please email wintheweek.app@gmail.com with a description of what's happening, what you expected to happen, and your iPhone model and iOS version if you know them. Screenshots are helpful but not required.

Feedback

If you have an idea for the app, a piece of copy that didn't sit right, or anything else you want to share, that goes to the same email. Honest feedback is welcome and read carefully.